Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to Any Day Florist and its subsidiaries and affiliates. “Site” refers to and its android and iOS mobile app

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at


We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

  • Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
  • Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
  • Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
  • Login information. We collect Login information if You are logging to our account with Authentication Data.


When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

  • Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
  • Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
  • Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
  • Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
  • Publicly available personal Information.


We process your information adhering to the general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

  • to identify user
  • to create account
  • to create trusted environment
  • to create statistics and analyze market
  • to stay connected
  • to customize marketing
  • to send billing information
  • to manage user orders
  • to contact user
  • to improve services
  • to ensure data security and prevent fraud
  • to comply with applicable laws
  • to request feedback
  • to post testimonials
  • to provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.


We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.


Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.

Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

  • where required by law or regulatory requirement, court order or other judicial authorization;
  • in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
  • in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
  • to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
  • and to protect the vital interests of an individual.


Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.

Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.

Cookies we use on our Site:

  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website


We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.


Please refer to the privacy policy which is available in our website


Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.


We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.


We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, you are welcome to contact us at


You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

  • The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at
  • The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
  • The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
  • The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
  • The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

If you choose to delete your account and all associated data (or specific parts of it), send an email to requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.


This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.


Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).


We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.


If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at

Whether you're looking to say "I'm sorry," "I love you," or "Congratulations," Any Day Florist has the perfect arrangement for you.
Flowers are one of the most beautiful and natural ways to show someone that you care. They can communicate a range of sentiments, from love and appreciation to grief and condolence.

However, sometimes choosing the right flowers can be a little tricky. If you’re not sure which flowers to order for a particular occasion, don’t worry – we’ve got you covered.

You have a questions not in the FAQ? chat with us!

Frequently Asked Questions

Why is there a surcharge when I select a specific or preferred timing?

The delivery surcharge for specific or preferred timing is to encourage our customers to order in advance so that we can better manage our resources and fulfill all orders promptly.

Can we deliver to CBD/Offices during this period of COVID-19?

Yes, CBD / Offices are allowed!

Replacement of Flowers/Fillers/Foliage during this period of COVID-19 Situation

In the event that a specific type of flower is not available, we will make a substitution of equal or greater value and beauty. If you have any special requests for substitutions, please let us know.

Do we still deliver to hospitals during this period of COVID-19

We understand the worry and stress that our customers might have during this period of COVID-19. Any Day Florist would like to assure all customers that we are still able to provide our service with the same quality and dedication as always. We are taking the necessary precautions to ensure the safety of both our staff and customers, and will continue to do so as the situation evolves.

For smoother delivery we recommend that the reciever will collect at ground floor.

What are the delivery time slots?

We offer free delivery from Monday to Sunday, 11am to 9pm.

Should you need the bouquet to be delivered on a specific timing, $15 surcharge do apply.

For peak periods such as Valentine's

Day and Mother's Day there will be no specific timing choice made available.

How much is the delivery fee?

It's free for anytime delivery from 11am-9pm (unable to provide rough ETA)

$15 surcharge apply for any 3 hour window period of delivery (e.g 11am-2pm)

Can I customise a flower bouquet?

You can most certainly customise a flower bouquet!

We have a wide variety of flowers to choose from, and our skilled florists can arrange them in any way you like. If you're not sure what you want, we can even help you come up with a beautiful design.

Can I remain anonymous?

Yes! Without a doubt! Please indicate that you want to remain anonymous during the checkout process. We've had recipients call in to ask who sent the bouquet! Please let us know if you do not want us to reveal your identity!

What are the payment methods?

We accept a wide range of payment methods!

Paypal, Paynow, Paylah, Credit/Debit card, Apple Pay, Samsung Pay, Google Pay, Grabpay, Atome, Shopback (coming soon), Hoolah (coming soon)

Can I change delivery date?

We require a full 24 hour notice because we prepare the conditioning of the flowers during this time in order for the flowers to last longer in a bouquet when delivered to the recipient. If the notice is given to us less than 24 hours before delivery, the customer will be charged an additional 50% of the purchase price to compensate for workman hours and flower costs.

Can I change the delivery time or delivery address urgently?

If you need to make changes to your order, please email us at and let us know how we can help you if an emergency arises. However, we will not be held liable if the amended requirements are not accepted or fulfilled, as this may affect the deliveries of other customers. Nonetheless, we will do our best to assist!

Do note $15 surcharge will apply if you have selected "Free Delivery" and decided to change location last minute. As the driver would've be out to deliver to your previous location.

Are we a registered in ACRA?

Yes we are! Our UEN 53421052W

How can I recieve my flowers in less than an hour?

In some cases we can deliver the flowers in under an hour. It depends on the flower availability on the day itself

Can I get a same-day flower delivery?

Absolutely! Any Day Florist offers same-day flower delivery for orders placed before 4pm

Is the arrangement in the photo exactly what will be delivered?

The arrangement in the photo is a guide and may not be exactly what is delivered, but the overall feel will be the same. We always try to use the freshest flowers available so that your recipient can enjoy them for as long as possible.

How can I determine the status of my order?

When you place an order with us, you will receive a confirmation message with a unique order number. You can use this order number to track the status of your order on our website.

Alternatively, you may click on the "Chat with us" bubble on the bottom right of this website and click on "Track my order". Make sure you have logged in.

Payment method

Refund FAQ

ShopPay Refund Policy

All refunds due to own mistakes, or change of mind will be charged 2% of total order. 2% is what ShopPay will charge Any Day Florist on every transaction even for refund transactions.

There is strictly no FULL refund of such cases.


Item cost $88 x 4% = $3.52 (chargeable)

Total amount refund would be $84.48

Refunds will be in 3 - 10 business days

GrabPay Paylater Refund Policy

All refunds due to own mistakes, or change of mind will be charged 8% of total order. 8% is what GrabPay will charge Any Day Florist on every transaction even for refund transactions.

hence there is strictly no FULL refund of such cases.


Item cost $88 x 8% = $7.04(chargeable)

Total amount refund would be $80.96

Refunds will be immediate upon emailing for a request of refund to

ShopBack Paylater Refund Policy

All refunds due to own mistakes, or change of mind will be charged 8% of total order. 8% is what ShopBack Paylater will charge Any Day Florist on every transaction even for refund transactions.

Hence there is strictly no FULL refund of such cases.


Item cost $88 x 8% = $7.04(chargeable)

Total amount refund would be $80.96

Refund may take up to 10 business days.

ShopBack Paylater Refund Policy

All refunds due to own mistakes, or change of mind will be charged 8% of total order. 8% is what ShopBack Paylater will charge Any Day Florist on every transaction even for refund transactions.

Hence there is strictly no FULL refund of such cases.


Item cost $88 x 8% = $7.04(chargeable)

Total amount refund would be $80.96

Refund may take up to 10 business days.

Atome Paylater Refund Policy

All refunds due to own mistakes, or change of mind will be charged 8% of total order. 8% is what ShopBack Paylater will charge Any Day Florist on every transaction even for refund transactions.

Hence there is strictly no FULL refund of such cases.


Item cost $88 x 8% = $7.04(chargeable)

Total amount refund would be $80.96

Refund may take up to 10 business days.

Wedding FAQs

How far in advance do I need to book my wedding flowers?

You can book your wedding flowers up to a year in advance, but we recommend booking as soon as you have a date set. This way, we can ensure that we have the perfect blooms for your special day.

Is a consultation required?

We recommend a consultation so that we can understand your style and what you are looking for. We want to make your wedding flowers perfect, so we will take the time to get to know you and what you are envisioning.

How do I book a consultation or contact you for my wedding?

You can book a consultation with us by visiting our website and clicking on the "Book a Consultation" link. From there, you will be prompted to fill out a form with your information. Once we have received your request, one of our team members will reach out to you to schedule a consultation.

Where are you located?

Any day florist is a home based business, we do not have a shop front. This allows us to keep our costs down so that we can pass on the savings to you, the customer.

What should I bring to the consultation?

Its always a great idea to bring along inspiration for your wedding day. this could be anything from pictures you've found online, to swatches of fabric or paint, or even just a general Pinterest board with your vision. This will help us understand exactly what you are looking for and get on the same page.

It is also helpful if you have a general idea of the budget you are working with.

You should also bring an idea of the colors you would like, how many flowers you need, and if you have any allergies. It is also helpful to bring pictures of bouquets you like or have seen that you would like us to replicate.

How can I secure my wedding date?

The best way to secure your wedding date is to contact us as soon as possible. We will put a hold on your date and send you a contract outlining our terms and conditions. A deposit is required to secure the date. The deposit will be applied to your final invoice.

What is your pricing?

It really depends on the size and scope of your wedding. We have a la carte options for bouquets and boutonnieres, as well as package deals that include ceremony and reception decor. Send us an inquiry with all the details and we will be more than happy to provide a custom quote.

Do you offer wedding packages?

Yes! We understand that every wedding is different, so we offer custom wedding packages. Simply contact us and let us know what you're looking for and we'll put together a package tailored to your needs.

What if I do not know exactly what type of flowers I want for my wedding?

Not to worry! Our experienced professionals will work with you to figure out the perfect type of flowers for your special day. We will take into consideration your wedding theme, color palette, and budget to create a customized proposal just for you.

What if I already know exactly what type of flowers I want for my wedding?

That's great! If you have a specific type of flower or arrangement in mind, our designers will be more than happy to work with you to create the perfect bouquet or decoration for your special day.

What happens after I get my quote?

After you receive your quote, our team will work with you to schedule a consultation. During the consultation, we will go over your vision for the event and start designing your dream wedding. After the consultation, we will provide you with a finalized quote and begin working on your event.

What are your delivery, set up and take down fees?

Delivery is included in the cost of the service. Set up and take down fees may apply depending on the size and scope of the event.

Wedding Venues in Sentosa would have a surcharge of $250 Nett.

What if the flowers I want are not in season?

If the flowers you want are not in season, we can work with you to find a similar type of flower that is in season. We want to make sure your wedding day is perfect, so we will do everything we can to accommodate your needs.

Are there any flowers that you do not recommend for a wedding?

I do not think there are any flowers that I do not recommend for a wedding. I would have to see the overall theme and design of the wedding to make a more specific recommendation.

But generally no Chrysanthemums (funeral flowers!)

Who do I need to provide flowers for at my wedding?

The most important people to provide flowers for are the bride and her attendants, the groom and his attendants, the parents of the bride and groom, and the grandparents of the bride and groom. Of course, you can also provide flowers for anyone else you would like to include in your wedding.

Do you provide other services, like pew bows, rentals, runners, and favors?

We do not provide other services like pew bows, rentals, runners, and favors.

What is your deposit policy and how do I pay my deposit?

We accept all major credit cards and Paypal for your deposit. The deposit is 50% of the total amount due and is required to secure your wedding date. The remaining balance is due 2 weeks before your wedding date.

Do you provide flowers for other events besides weddings?

Yes! We provide flowers for all types of events. Whether it's a birthday, anniversary, baby shower, or just because, we have you covered!

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